The renter may have already started the enrollment process. If this is the case, you should advise them to log into sayrhino.com and complete their application.
The email could’ve also ended up in their spam folder. We advise all of our renters to add Rhino as a contact in their email settings to prevent this from happening in the future.
Renters can also go to sayrhino.com and start the enrollment process from the beginning to get a policy.