Renters must notify Rhino of their planned move-out date. As long as this date matches the listed end date on file for the renter’s lease agreement, the policy will end automatically.
If you want to let us know that a renter will be moving out, you can email cancel@sayrhino.com with their move out date and we'll cancel the policy manually.
If you have any questions about this process, please submit a support ticket and our team will be happy to assist you.
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