Finding a resident's policy documents

Once a resident’s policy is complete, their coverage can be reviewed from the Rhino portal. A resident’s policy page will also have copies of a resident’s policy documents for your records.

How to find policy documents:

1. Log into your Rhino portal.
2. Search for the name or policy number of the resident in question.
3. Select their policy
4. Click the Download button.             
5. You will begin downloading a folder compiling all of the resident’s policy documents.

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