Frequently asked questions

How Rhino works

• Rhino's Commitment to Renters
• All About Renters Insurance
• What is Rhino Security Deposit Insurance?
• What does Rhino cover?
• Understanding renter coverage
• Finding properties that offer Rhino

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Enrolling with Rhino

• What is Rhino guarantor coverage?
• Editing my Rhino policy
• What does a pending policy status mean?
• How to enroll in a Rhino policy
• Enrolling with a roommate
• Are there income or credit requirements for approval?

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Billing & claims

• What am I responsible for when a claim is filed?
• Updating payment information
• Understanding your payment schedule
• Getting a quote for your Rhino policy
• Why has my price changed?

Cancellations and Renewal

• Transferring Units
• How to stop your policy from renewing automatically
• Renewing a Rhino policy
• Canceling your Rhino policy