Partners
Property Owners, Property Managers, Leasing Agents, Brokers
How Rhino Works
- What exactly does Rhino cover?
- What do you mean by “coverage”?
- How do I know this Rhino policy covers the same amount that a security deposit would?
- Is Rhino renters insurance?
- How do I download a renter's Rhino policy information?
- How do I create a Rhino portal login for a member of my team?
Enrolling Renters With Rhino
- When should a renter start the enrollment process?
- How do I invite prospective renters to enroll with Rhino?
- Why didn’t a renter receive an email inviting them to enroll?
- Do renters have to pay when they enroll with Rhino?
- Can a renter have someone else apply for a Rhino policy in order to get a lower price?
Editing Policy Information/The Rhino Portal
- Where can I find the Rhino policy documents for a renter?
- Where can I find a renter’s monthly price?
- Can I change a renter's policy details after they complete enrollment?
- Can I change the policy details for an in-progress applicant?
- What does “pending" mean on a renter's application/policy information page?
- Can I increase/decrease the coverage amount for a renter?