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Frequently asked questions
Cancellations and Renewal

Cancellations and Renewal

Renewing a Rhino policy
Canceling your renters insurance policy
Transferring Units
How to stop your policy from renewing automatically
Canceling your Rhino policy

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Rhino New York LLC (Rhino Insurance Agency in California) (Rhino) is a licensed insurance agency in the states where it transacts insurance.

Coverage is available only in the states where insurance is currently being transacted, and is subject to policy terms, conditions and exclusions. Rhino acts as a general agent for one or more insurance carriers. In AK, CT, DE, IN, KY, MD, ME, NY, OH, PA, SD, TN & WV, insurance may be underwritten by one of the following insurance companies which carry an A.M. Best rating of "A" (Excellent): National Specialty Insurance Company (NAIC # 22608), Bedford, TX and State National Insurance Company, Inc. (NAIC # 12831), Bedford, TX. In the remaining states, insurance may be underwritten by a surplus lines carrier that is not licensed in that state.

Coverage for the benefit of a landlord with respect to a tenant’s unit is subject to underwriting review and approval with respect to that tenant. Landlords are obligees under insurance placed/underwritten by Rhino.

Deposit Management services are not an insurance product and are provided exclusively by Rhino Management Services LLC.

Rhino will receive compensation from the Insurers based on insurance Rhino places for the benefit of a landlord and their individually bonded tenant. For more information about Rhino’s compensation, please request a copy of Rhino’s Producer Compensation Disclosure. If you would like information about other insurance coverage options you should consult another insurance producer.

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