Jetty Deposit

Servicing Jetty Deposit Policies

Last updated · — min read

Learn how to handle cancellations, coverage edits, renewals, and unit transfers for Jetty policies and bonds.

Cancellations

To cancel a resident’s Jetty policy, email partners@jetty.com with confirmation that the resident’s policy can be cancelled.

Please include:

  • Policy ID
  • Move-out date, if applicable

Coverage Edits

To request a change to a resident’s coverage amount, email partners@jetty.com with the correct coverage amount needed.

Please include:

  • Policy ID
  • Resident’s email address

These details ensure Jetty can locate the correct policy and make the requested update.

Renewals

Jetty bonds do not renew.

Coverage remains active from the time the resident signs up until they move out. No additional action is required to maintain coverage during this period.

Unit Transfers

If a resident transfers to a different unit within the same property, the bond document does not need to be edited. Jetty Deposit bond documents do not list a specific building address. On the Bond Certificate, the following fields read “Refer to Lease”:

  • Unit
  • Lease Begin Date
  • Coverage Effective Date

If the new unit requires a higher coverage amount, email our support team at partners@jetty.com with the updated coverage amount and policy details so we can update the bond.

**Do not advise the resident to purchase a new bond when transferring units within the same property.

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