Rhino sends Cash Deposit funds to my property's bank account

If Rhino sends cash deposit funds to your property, these cash deposits will be deposited directly into your connected Stripe bank account.

It is important to make sure every property is linked to a bank account in the Rhino portal to ensure cash deposits are transferred correctly.

Cash Deposit Statuses

• Transfer Initiated: Funds are on the way to your configured bank account
• Paid Out: Funds have reached the final bank destination

Manage Deposit Bank Accounts

To manage where renter deposits are sent, go to the “Deposit Accounts” tab in your Rhino portal. Here, you can add, remove, and assign bank accounts to properties.

Add a Deposit Bank Account

**You can find a helpful set up guide attached to this article if you run in to any issues.

1. Go to: https://portal.sayrhino.com/
2. Select Deposit Accounts from the left menu
   • If you don’t see this tab, contact Rhino Support
3. Click + Add Account (top right)
4. Select your business type and structure
   • Note: այս fields cannot be edited later
5. Enter:
   • Legal business name
   • EIN
   • Registered business address
6. Click Continue
7. If your business is a corporation, provide details for an officer who owns 25% or more:
   • Email
   • Job title
   • Date of birth
   • Home address
   • Phone number
   • Last 4 digits of SSN
   • In some cases, full SSN or ID upload may be required
8. Review and confirm your business information
9. Agree and submit to create your Stripe account
10. Click Continue to set up your bank account to return to the Rhino portal
11. Enter your bank account details and click Connect Account
12. Select the account and click + Link Properties
13. Choose the properties to associate with this account, then click Add Bank Account
14. Repeat as needed to add additional accounts and assign them to properties