Editing my Rhino policy
Policy edits can be requested within 14 days of your coverage start date. To request a change, contact your property manager — you cannot submit edits directly.
How to Accept Policy Edits
Policy edits must be accepted within the 14-day revision window.
- You’ll receive an email notifying you of the policy edit.
- Log in at sayrhino.com
- A prompt will appear on your policy showing the change and any resulting pricing adjustment.
- Review the change and click “Confirm.”
If the update affects your policy cost, you will be charged the difference or refunded accordingly.
Note: If you have questions about a change you didn't initiate, contact your property manager directly.
Need Edits After 14 Days?
Your current policy will need to be canceled and a new one purchased. Ask your property manager to send a new enrollment invitation. Any refund owed will be returned within 10 business days of cancellation.
Making Edits at Renewal?
Renew first, then your property manager has 14 days from the renewal coverage start date to submit edits.
Policies auto-renew for 12 months and carry over your address, rent amount, and coverage — so reach out to your property manager after renewal if any of those details need updating.
Moving Units?
| What’s changing? | What to do? |
| Unit number only | Contact Rhino + Jetty support directly — no property manager needed |
| Unit number + other details (address, rent, coverage, lease dates) — within 14 days | Contact your property manager so they can submit the changes |
| Unit number + other details — after 14 days | Policy must be canceled and a new one purchased — contact your property manager for a new enrollment email. Any refund will be returned within 10 business days of the cancellation date. |