Updating your payment method and paying off a balance

Important Notes: 

• Any past-due charges on your account will be processed automatically when you update your payment method. 
• Updating your payment method  from the Billing & Payments screen will not update your payment information for any Claims payment plans or for Loss of Employment coverage. 
  • To update payment for Loss of Employment, contact Rhino + Jetty Support. 
    • Refer to the "Loss of Employment Insurance Protection" article for more information.
  • To setup a payment plan for Claims, contact Recovery at recovery@sayrhino.com. 

How to Update Your Payment Method

1. Visit sayrhino.com and sign in to your renter account.
2. Click your name in the upper-right corner and select “Account” 

3. At the top of the page, click on “Billing & Payments.”
4. On the left-hand side, select “Payment Information.”

5.  Your current card details will appear on the right. Click “Update Payment” to enter your new payment information.

6.  After entering your new details, click “Save Payment Method.”
7. Refresh your browser to confirm that your updated payment information is reflected in your account.