Adding team members to Rhino portal

The ”Property Manager Administrator” can add team members to the Rhino portal and assign them to their respective properties. 

*If you are unsure who your Property Manager Administrator is, please let us know and we can confirm this information for you. 

Adding a team member to Portal 

1. In Portal, in the upper right navigation bar: click the “Gear Tool,” then select the “Users” tab

2. Select the “New User” button at the top right of the page to go to the User Creation page, where you will need to fill out 4 fields:

1. First/Name
2. Email— Input the new user’s email address here.
3. Type— This is a drop-down menu where you can select the type of user (Property Manager Admin, Property Manager, or Listing Agent).
4. Password
5. Password Confirmation

3. Lastly, Select “Create User”

* Please note: once a team member has been added to the Portal, they will also need to be added to their respective properties.

Adding Team Members to Properties

1. In Portal, go to the "Properties" tab.

2. Type in the address and select the respective property
3. Select the “Edit” button on the right side of the screen to edit the property

4. Scroll down to “Property Manager Email Address” / “Listing Agent Email Address” to input the Users you’d like to assign to the property.

• Please add as many email addresses here as needed. Press ENTER after adding each email.
• Please ensure that these emails are attached to existing users on the Portal. If they are not, please add the User first. 

5. Lastly, select “Update Property”